Bugeisha Wellness: Privacy Policy

At Bugeisha Wellness, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or book treatments and services. By using this website, you agree to the terms outlined below.

1. Who We Are

Bugeisha Wellness is a wellness business offering massage, Brazilian lymphatic drainage, holistic facial treatments and restorative wellness services. For the purpose of data protection law, the data controller is: Bugeisha Wellness
Email: bugeishawellness@gmail.com
Location: Gloucestershire, United Kingdom

2. What Information We Collect

We may collect and process the following information:

Personal Information

Name, Email address, Telephone number, Address (if provided), Emergency contact details & Booking information

Health & Treatment Information

To provide treatments safely and appropriately, we may collect limited health and medical information including: Medical conditions, Allergies, Injuries, Medications, Treatment history, Lifestyle information relevant to treatments

Website Usage Information

When you use our website, we may automatically collect: IP address, browser type, device information, pages visited, cookies, and website analytics data

3. How We Use Your Information

We use your information to: Respond to enquiries, manage bookings and appointments, provide treatments safely, maintain treatment records, send appointment confirmations or updates, improve our website and services, comply with legal and insurance obligations, and prevent fraud or misuse of services. We will only use your information where we have a lawful basis to do so under UK GDPR.

4. Health Information

Any health information you provide is treated as confidential and handled with appropriate care and security. This information is collected only where necessary to: Assess treatment suitability, ensure safe practice, and protect your wellbeing during treatments. Health records are stored securely and accessed only where necessary.

5. Marketing Communications

We may occasionally send updates, offers or wellness information if you have chosen to receive them. You can unsubscribe or opt out at any time by Clicking “unsubscribe” in emails or contacting us directly. We do not sell or share your personal data for third-party marketing purposes.

6. Cookies

Our website may use cookies to improve user experience and analyse website traffic. Cookies may help us: Understand how visitors use the site, improve website performance, and remember preferences. You can manage or disable cookies through your browser settings.

7. How We Store and Protect Your Data

We take reasonable and appropriate steps to protect your personal information from Loss, Misuse, Unauthorised access, disclosure, or alteration. Information may be stored securely using password-protected systems, encrypted devices or secure booking platforms. We only retain information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.

8. Sharing Your Information

We will only share your information where necessary, including: Secure booking or payment providers, Professional advisers or insurers, Legal or regulatory authorities if required by law. We do not sell your personal information.

9. Your Rights

Under UK data protection law, you have the right to: Access your personal data, Request correction of inaccurate information, Request deletion of your data, Restrict or object to processing, Withdraw consent where applicable, Lodge a complaint with the UK Information Commissioner’s Office (ICO). For more information, visit Information Commissioner’s Office (ICO)

10. Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of external sites.

11. Children’s Privacy

Our services and website are not intended for children under 16 without parental or guardian involvement.

12. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in services, legal requirements or website functionality. Updated versions will always appear on this page.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:Bugeisha Wellness
Email: bugeishawellness@gmail.com
Gloucestershire, United Kingdom